Friday, February 29, 2008

I truly believe that it is very important not only for individuals to be involved with their community but also companies. We ended 2007 on high note. My pride and joy "Coats for the Children" had a phenomenal year. All My Sons , along with WRAL, Capital Bank and the Salvation Army not only brought in the largest number of coats to date but we also raised more than $54,000.00 during our annual telethon. This put us just shy of 1 Million dollars since the program started 19 years ago. Along with "Coats for the Children" we had great success for the first year of our "Spaghetti Night" raising more than $10,000.00 for Holy Trinity Greek Orthodox Church.

2008 looks to be another successful year in the making. As every year prior we will once again be involved with the "Coats for the Children" Campaign, our "Spaghetti Night" will begin soon (I will let everyone know the official date when I have it), and this year we will continue to hand out more than 100 turkeys during the Thanksgiving season.

Below I have included some events happening in the Month of March.

Raleigh, North Carolina

March 1st & 2nd: Carolina Ballet - Balanchine Favorites
March 8th: North Carolina Symphony: Lemony Snicket's the Composer Is Dead
March 14th & 15th: 2007-08 Duke Medicine Classical Raleigh Series
March 15th: Run for the Oaks & Egg Hunt
March 29th: Springfest

Cary, North Carolina

Kite Festival - FREE
Registration begins at 12:30 p.m. and the fun begins at 1 p.m. Free and open to the public, call (919)469-4100.
Location: Fred G. Bond Metro Park, Multipurpose Field
Sat Mar 8 1 p.m.
Rain date: Sun Mar 9 1 p.m.

Breakfast with the Bunny
The Cary Teen Council sponsors Breakfast with the Bunny prior to Cary’s morning Easter Egg Hunt! Pre-sale tickets are required – there will be no tickets sold the morning of the breakfast. Tickets go on sale Mon, March 3 at the Herb Young Community Center. For more information, call (919) 460-4965.
Location: Fred G. Bond Metro Park, Kiwanis Shelter
Fri Mar 21 8:30-9:30 a.m.
Raindate: Sat Mar 22
Tickets Required: Ages 10 and up - $4 each; Youth ages 3-9: $3 each; Under 2 - FREE (pick up an “EAT FREE PASS” when you purchase your tickets)

Easter Egg Hunt (age 10 & under) - FREE
Children 10 years of age and under are invited to the Town of Cary’s 17th Annual Easter Egg Hunt. This event features 3 hunt areas, each for a different age group. Bring your own Easter Basket and come early for good parking! Call (919) 469-4100 for more information.
Location: Fred G. Bond Metro Park
Fri Mar 21 10 a.m. & 1:30 p.m.
Raindate: Sat Mar 22

Annual Health Fair (ages 55 +) FREE
Join Resources for Seniors, Inc. and the Cary Senior Center for our annual Health Fair! Local health and wellness experts, health screenings, pharmacy consultations, and more! Appointments required for some health screenings. For more information, call (919) 469-4081.
Location: Cary Senior Center Ballroom
Thu Mar 27 9:30 a.m.-1 p.m.


Wake Forest, North Carolina

Men's Church Softball League Registration Begins
Monday, March 3
Wake Forest Town Hall
Registration for the Wake Forest Parks & Recreation men’s church softball league will begin March 3 and run through March 20. League play is scheduled to begin the week of April 7, and games will be played on Tuesday and Thursday evenings. Registration forms will be available online and at Town Hall beginning March 3. The entry fee is $500 per team. For more information, contact Edward Austin, Athletic Coordinator, at (919) 554-6183.

Youth Baseball, Softball & T-Ball Registration Ends
Friday, March 7; 5:00 p.m.
Wake Forest Town Hall
The Wake Forest Parks & Recreation Department is currently accepting applications for youth baseball, softball, and T-ball for boys ages 5-17 and girls ages 5-15 until 5 p.m. Friday, March 7. Teams will be formed in late March. Team placement and draft information is available at the Wake Forest Town Hall and online at https://www.wakeforestnc.gov/residents/parksrecreation_leaguedrafts.aspx Practices will begin in April or early May, depending upon age group. The regular season is scheduled to extend through mid-July. Registration information and league rules are available at Town Hall and online at https://www.wakeforestnc.gov/residents/parksrecreation_youthathletics.aspx The fee is $40 for Wake Forest residents and $80 for non-residents. A participant’s eligibility is determined by their age on April 30, 2008, and a birth certificate is required for new participants. For more information, contact Edward Austin, Athletic Coordinator, at (919) 554-6183.

Dream League Baseball Registration Ends
Friday, March 7; 5:00 p.m.
Wake Forest Town Hall
The Wake Forest Parks & Recreation Department is accepting applications for Dream League Baseball for boys and girls ages 5-15 until 5 p.m., March 7. Designed for children with special needs, the league will operate on Saturday mornings from mid-April through early June. Registration information and league rules are available at the Wake Forest Town Hall, and online at https://www.wakeforestnc.gov/residents/parksrecreation_youthathletics.aspx The fee is $40 for Wake Forest residents and $80 for non-residents. For more information, contact Edward Austin, Athletic Coordinator, at (919) 554-6183.

Dance Baby Dance II
Saturday, March 8; Noon - 2:00 p.m.
The Mill Room at The Factory
Due to the success of the first Dance Baby Dance, we are offering Dance Baby Dance II on March 8 from noon to 2 p.m. in the Mill Room at The Factory. The event is for families with children from 0-10-years-old. There will be a full disco setting with lights, music, games, dance instructors and great food and drinks. Tickets can be purchased online for $8/person (non-walkers are free). Tickets will be $10 at the door on the day of the event. For more information or to purchase tickets, visit http://www.dancebabydancenc.com/.

Art After Hours
Friday, March 14; 5:00 p.m.
Downtown Wake Forest
On the second Friday night of each month the streets of downtown Wake Forest come alive with food, merchants and music! Everyone is invited to come and experience the dining, art and retail merchants of downtown Wake Forest. Downtown businesses stay open until 9:00pm. You never know what treasure you may find!

Wake Forest Farmers' Market
Saturday, March 22; 10:00 a.m. - Noon
Downtown Wake Forest - Municipal Parking Lot
The market offers fresh produce, pasture-raised beef, poultry and pork, free-range eggs, fresh and dried herbs, honey, jams and preserves, plus a whole lot more. During the winter (January - March) the Farmers' Market is open from 10 a.m. to noon one Saturday per month. For more information, contact Terry Wilkinson at (919) 556-1579.

Should you want anymore information please feel free to click on your cities link on the right.

Thursday, February 28, 2008

Are You Using a Reputable Moving Company?

Before getting into the moving industry, I personally found out the hard way that not all moving companies are created equal. I moved 7 times in a 5 year period for the Marines, each time I had to use a different mover and each time my stuff was destroyed. I was inexperienced and unknowledgable when it came to movers. Ultimately, because I was paying, I always had to find the cheapest price. Let's be honest $900.00 a month does not go very far. LOL! Each time I moved and my stuff was damaged, filing a claim was like trying to get a discount on my taxes. Even after a claim was filed, I was lucky if I got anything back. I was fearful of my stuff each time I moved, and investigating movers was not as easy as it is today. I never knew whether or not if the mover I was using was legal or reputable. With the knowledge I now have, I am pretty sure that I was probably using rogue movers 50% of the time and I was lucky that I got any of my stuff back damaged or not.

Rogue movers typically only care about one thing and that's money. Most of them will give you an extremely low estimate over the phone or internet without ever seeing your goods. Once your goods are loaded on the truck they will demand an exorbitant amount of funds before ever unloading your goods. This is typically referred to as "holding your goods hostage". Though it is an industry standard to collect funds prior to the delivery of your goods, the difference is the amount the mover wants.

On this page I have provided a number of links and tools for you to use to help you decide on a mover. Also, both the American Moving & Storage Association and the Federal Motor Carrier Safety Administration provide a lot of essential information on your rights and expectations as a consumer. The following is my list of "red flags" to look out for when trying to decide on a mover:

1. When calling the moving company they anwer their phone "Movers" instead of saying the company's name. For example, they should answer the phone like this "Good Morning, All My Sons. How may I help you?".

2. The mover provides you an estimate for costs that sounds to good to be true. Typically, if it sounds to good to be true, it is. Make sure they either offer or agree to come out and provide a written estimate. The last thing you should do is except a price without it being written on paper.

3. The written estimate does not provide you with a explanation of charges. If you get a written estimate and it is based on cubic feet & not on weight or it just has a price written on it with no break down, do not use this company. Typically, estimates like this are non-binding and the mover will actually charge you what ever they want and this can sometimes cost you thousands.

4. The moving company requires a large deposit or cash. It is not uncommon for moving companies to collect a deposit on your move but it depends on the amount. A normal amount is 10%. Be extremely careful if a they want 50% or more. Furthermore, most moving companies these day will take multiple forms of payment. I would be very leery if a mover only accepts cash.

5. The estimator does not provide you with federally required documentation. Per Federal regulations all moving companies must provide you with a brochure labeled Interstate Moving "Your Rights & Responsiblities" a Ready To Move Pamphlet, a copy of their arbitration program, a high value inventory form and a complaint and inquiry handling form along with their written estimate. If you are moving within North Carolina it is required that the estimator provide you a pamphlet labeled "Moving In North Carolina Your Rights and Responsibilities" along with their written estimate.

6. Unethical practices by estimators. Should you have an estimator come out and provide you an estimate and he starts drilling you on the other estimates you have received, be cautious. Should you divulge the information and he then goes on a negative rampage about his competition. Be leery. It is extremely unethical for an estimator to "talk trash" about his competition. His only job should be to sell you the services of his moving company. The American Moving & Storage Association requires Certified Movers and Certified Moving Consultants to take an oath to refrain from such actions and also requires them to agree to a specific code of conduct. If they are not certified I would not use them.

7. The moving company tells you that all your stuff is covered by insurance. No moving company sells or offers insurance. All liabilities are covered by valuation protection which are mandated by Federal and State laws. (see my blog on mover's liabilities.)

8. The moving company's website does not provide you a physical address, license information or any contact information. A legitimate moving company will have all these things on their website. If they do not it is most likely because they do not want to be contacted or found. Should you find there physical location and the building is an extremely poor condition or if you find out that their physical address is only a p.o. box, do not use that moving company.

9. The moving company is impossible to contact. I had a customer that had used a raleigh moving company and put her stuff in their climate controlled storage. She tried for months to get a hold of the raleigh mover and was unsuccessful, so she called me. I helped her investigate the matter, and we found that the owner of the raleigh moving company just decided to call it quits and shut the doors. No notice was ever given to the people who's goods he had. It turned into a huge ordeal where the FBI, Police and State regulators had to come out and ultimately return people's goods to them, once they figured out what belongings were their's. It took her 9 months to get her stuff. Though this is uncommon, if you can not contact the mover you need to be very careful of using them.

10. Do a thorough investigation. There are many tools out there for you to use. I have a number of links on the side that go to various websites like the American Moving & Storage Association (AMSA), the Federal Motor Carrier Safety Administration and the North Carolina Utilities Commission (NCUC). Make sure they are licensed by the State and have all the valid Federal licenses needed. I also highly recommend that you only use a "Certified Mover".

I hope these tips help you in figuring out if your moving company is legitimate and reputable. Remember should you have any questions feel free to post them here on my blog or contact me directly at (919) 875-1700, either way I would love to help you at any time.

Wednesday, February 27, 2008

Almost everyone that moves has the same question "Where to begin?". The following is my Top 10 Steps for a Smooth Move. Of course, there are alot of things that you need to do to prepare for your move but the following are the most important for making your move as smooth as possible.

Step 1: Get three written in-home estimates. Be very cautious of over the phone or internet estimates. Over the phone or internet estimates are no more than guestimates and are never bound by any legal ramifications in regards to price. When the estimators arrive at you home show them everything that will be moved, including items in the attic(s), basement(s), garage(s), storage area(s), shed(s), etc. Out of the three estimates you receive two of them will be somewhat close in price, weight and service. I recommend that you select one of these two estimates. The third estimate will either be extremely high or extremely low. In either case you should avoid that carrier because they may not be giving you all the information. You should also make sure your estimates are Binding and Not To Exceed. Getting a non-binding estimate really defeats the purpose because ultimately the mover can charge you what ever he wants. For more information on estimates see the pamphlet labeled "Moving in North Carolina Your Rights and Responsibilities" or the brochure labeled Interstate Moving "Your Rights & Responsiblities".


Step 2: Avoid Carriers asking for large deposits. It is not uncommon for a carrier to ask for a deposit on your move. Typically this should be no more than 10% of your total cost. However, carriers asking for large down payments to hold dates or to reserve service should be avoided. Furthermore, make sure that what ever amount you put down on your move is 100% refundable.

Step 3: Carefully read all the "pre-move" documentation from your carrier. If you are moving within the State of North Carolina you should receive a pamphlet labeled "Moving in North Carolina Your Rights and Responsibilities" along with your estimate. If you are moving within the Continental United States you should receive a brochure labeled Interstate Moving "Your Rights & Responsiblities" a Ready To Move Pamphlet brochure and the "AMSA Household Goods Dispute Settlement Program" brochure.

Step 4: Ask questions. If at any time you do not understand something told to you either over the phone or in person, ask. The moving and transportation industry is very complex and has a language of its own. If you are unhappy or disatisfied with the answer(s) to your question(s) or if the carrier is very hesitant when you ask for clarification on something, you would be better off speaking to someone else. Feel free to contact another carrier should you need to. Below are some initial questions you should be asking:
Are you legally licensed and insured?
Are you a certified mover?
Can you guarantee my price with a "Not To Exceed"?
Are your men full time employees?
Can you provide references?

Step 5: If at all possible move during the Off-Peak Season. May through September is the busy season for almost all carriers. If you can avoid moving during these months, you will likely have a much smoother and better move. If you must move during the busy season try to move in the middle of the week and the middle of the month. Try to avoid the end of the month. All in all if you must move at the end of the during the busy season schedule your move as soon as possible and make sure you use a certified mover.

Step 6: Be reachable by phone. A good mover will contact you 2-3 days prior to your move to confirm your appointment and to go over the number men, rates, liability and to cover any charges listed on your estimate. If this is done it will save time and ensure that you and the mover are on the same page when it comes to moving day. Make sure you provide the driver with a direct number on the day of your move in case you are seperated. If it is an interstate move make sure you get the driver's name, license number, vehicle number and the plate for the truck. This will allow for fast and easy communication should something go wrong.

Step 7: Take all Personal Items and Valuables with You. Items such as checkbooks, medical documentation, credit cards, overnight clothing, cash, jewelry, photographs and any other important papers or items should be put aside or in your vehicle prior to the move. Putting them in your car is the most recommended because this will avoid having them accidently loaded in the truck causing you to have to find them later.

Step 8: Try to Relax. No matter how prepared you are things occasionally go wrong. Moving is one of the most stressful time in your life. Get a good night's sleep before moving day. If something does go wrong be patient and breath. Remember it is not what happened that matters it is how it is dealt with. A good moving company will be responsive and helpful during your move regardless of the situation.

Step 9: Do a Walk Through before leaving either residence. Make sure you conduct a walk through with the driver prior to him leaving the pick-up location. This will make sure that nothing is left behind and that the movers cleaned up their mess prior to leaving. Also make sure you do a walk through before the driver leaves your new home. Make sure that everything is placed where you want it. Check the beds any other furniture for proper assembly and finally check the truck to make sure that all items have been delivered.

Step 10: Use an AMSA Certified Mover. Make sure your mover is a member of the American Moving and Storage Association. Once you have verified that they are a member make sure they are Certified by the American Moving and Storage Association. It is very easy for companies to be a member but being certified assures you that you are dealing with a 100% legitimate mover backed by the American Moving & Storage Association. Visit AMSA's consumer website: http://www.moving.org/, the AMSA's Certified Mover and Van Line Program website: http://www.promover.org/NewMoving/COIC/certmover_I.htmland also visit the Department of Transportation's web site: http://www.protectyourmove.gov/.

Here at All My Sons Moving & Storage we strive to provide the smoothest and most enjoyable moving experience possible. I hope these tips help you with your move. Should you have any questions please feel free to contact us directly or leave your questions here on the blog and I will answer them asap.

Tuesday, February 26, 2008

All moving companies are required to cover the goods that they transport. They also must assume liability for any loss and/or damage to your goods. However, whether you are moving within the State of North Carolina or are moving within the Continental United States there are different options of liability; and you should be aware of the amount of protection available and the charge for each option. All shipments of household goods must have the "valuation" determined prior to the move. An addendum to the Bill of Lading provides details on the valuation of your household goods and allows you to clearly select the protection and liability levels you desire. Settlement of any claims for loss or damage is based upon the level of protection you select.

If you are moving within the State of North Carolina there are 3 options available for you. These options are covered below and in much more detail in the "Moving in North Carolina "Your Rights and Responsiblities" pamphlet". Remember valuation is NOT insurance; it is a defined level of carrier liablity. You are not purchasing, and the mover is not selling you, an insurance policy on your household goods. The options that are available for you are governed by the State of North Carolina. Also, all valuations are rounded up to the next $100.

If you are moving within the Continental United States there are 2 options of liability coverage movers are required to offer and they are explained below and in the brochure labeled Interstate Moving "Your Rights & Responsiblities". You are not purchasing, and the mover is not selling you, an insurance policy on your household goods. All the liabilities offered are contractual tariff levels of liability authorized under Released Rates Orders of the Surface Transportation Board of the US Department of Transportation. Some interstate companies will provide you a third party company to provide insurance instead of using their policy (i.e. Moving Insurance.Com). Keep in mind that any third party carrier is not governed by Federal Law instead it is optional insurance that is regulated under state law. If you purchase this seperate coverage, in the event of loss or damage which is the responsibility of the mover, the mover is liable only for an amount not exceeding $0.60 (sixty cents) per pound per article, and the balance of the loss is receovered from the insurance company up to the amount of insurance purchased. Make sure you get a copy of the policy or other documentation at the time of purchase.

Be sure to read this information carefully before declaring a value on your shipment.

Option #1 Basic Valuation Protection: This is the most economical protection plan available. There is no charge for this valuation. The mover's maximum liability shall be $0.60 (sixty cents) per pound per article based upon the actual weight of any lost or damaged article or articles. For example, if a television that weighs 100 lbs. and is valued at $1500.00 is lost or damaged; the movers maximum liability will be 100 lbs. x $0.60 which would result in a check to you in the amount of $60.00 for you to repair or replace the refrigerator. For Interstate moving this will also be called Released Value.

Option #2 Full (Replacement) Value Protection: This is the most comprehensive plan available for the protection of your goods. The mover's maximum liability for this option shall be the greater of $4.00 time the actual weight of the shipment or the declared lump sum value of the shipment. (The declared value must be at least $4.00 per lb. time the weight of the shipment). Under this option, often referred to as "Full Value Protection" or "Full Replacement Value", if any article or articles are lost or destroyed the mover will have the option of replacing them with articles of like kind and quality or paying you for the cost of replacement (as determined by current market value without deduction for depreciation and regardless of age). If any goods are damaged, the mover will have the same options as stated above, plus the additional options of repairing them to the extent necessary to restore them to the same condition as when received by the mover from you, or paying you the cost of the repair. Keep in mind any item that a mover pays to replace becomes the property of the mover.

For Interstate moves, the exact cost for full value protection may vary by mover and may be further subject to various deductible levels of liability that may reduce your cost. Ask your mover for details of their specific plan.

Option #3 Depreciated Value Protection: This level of valuation considers depreciation in
determining the amount of liability. The mover’s maximum liability is either $1.25 times the actual weight of the shipment or a lump sum value declared by you, less depreciation. In other words, you can declare that the shipment is more valuable than $1.25 times the weight of the shipment. For example, a 5,000 lb. shipment would be valued at $6300. You can declare the shipment to be valued at any amount greater than that if you want to do so. The mover has the option of paying you the value (less depreciation) of any lost or damaged goods, repairing any goods to the extent necessary to restore them to same condition as received by the mover from you, or paying you for the cost of the repair. (For example, damage to an end table valued at
$200 and 7 years old, would depreciate 7% each year resulting in a depreciation of $98. You would receive a check for $102 instead of $200.) You may ask your mover for the source of its depreciation rates. Many movers use the depreciation guide supplied by the American Moving and Storage Association. This option is not available for Interstate moves.

Under all the above options, movers are permitted to limit their liability for loss or damage to articles of extraordinary value, unless you specifically declare and list these articles on a seperate inventory. An article of extraordinary value is any item whose value exceeds $100.00 per pound (for example, jewelry, silverware, china, furs, antiques, oriental rugs, computers and or computer software ect.). If you fail to declare these items a mover's maximum liability will be limited to $100.00 per pound per article (so your 2 oz. diamond ring will only be covered for $12.50!!)

I recommend that you transport certain items yourself like jewelry, any legal or medical documentation, credit cards, coin collections and any other such special items.

I know this is a lot to take in but knowing the above information in detail will allow you to decide what is best for your goods and for your wallet. Make sure the mover you are using is a certified mover and that they have all the licenses needed to perform the work. Remember, you can never ask too many questions. Besides, you want to feel comfortable and secure with the movers you have chosen.

Monday, February 25, 2008

You've been searching for a new home for months and have finally found it. Now that you have put the money together to put down on your new home, gotten the pre-approval for your loan and conducted the number of walk throughs needed it is coming close for you to close and sign the paperwork. However, there is one more step you must prepare for and that is moving. We all understand how stressful moving can be. Especially during unexpected cicumstances. There are so many questions, it almost feels like there is not enough time in the day to figure out what to do first. Here are some tips:

1) Decide what kind of service you want. For example:

a) Are you going to do the packing of your boxes? Or are you going to have the moving company do it for you?

b) Do you want to pack some of the boxes and let the moving company pack the rest?

c) Are you going to move all your boxes and leave only the furnitre for the moving company?

What ever you decide keep in mind that good moving companies will be able to provide you with multiple options. They should be able to meet your needs at any given point in time. Here at All My Sons Raleigh we strive to be flexible with all our customers. If you fail to get something done do not stress about it. We will help you out no matter what.

2) Get an estimate.

Now that you think you have got the kind of service figured out make sure you get an estimate. You want to have your costs in writing. I always recommend that you get at least three estimates, this allows you to see the fluctuation in prices and the professionalism of the company. Typically you will have a company that is the most expensive, a company that is in the middle and a company that is the cheapest. Remember moving is a service industry and you really do get what you pay for. Sometimes the cheapest is not the best and sometimes the most expensive is not the best. Ultimately, first impressions are the best way to go, and like I always say go with your gut.

3) Schedule your move as soon as possible.

Waiting until the last minute is an additional stress you do not need. Try to book your move immediately once you have decided on a mover. I recommend that you schedule your move at least 2 weeks in advance. Of course, I know that this is not always possible. That's why at All My Sons you can always count on us. Just give us a call and we will fit you in no matter what.

4) Decide on what kind of Liability Coverage you want.

a) Basic Valuation Coverage. (Typically covered at $0.60 per pound per article.)

b) Full Valuation Coverage. (Full repair or replacement of goods. This will cost you more.)

Here in North Carolina all movers are regulated by the North Carolina Utilities Commission and must provide you some type of coverage. Do not ever let a mover tell you that they are not responsible for damages. A mover is ALWAYS responsible for any type of damage that occurs while you are using their services. The real question is, How much are they responsible for?

If you decide to go with the Basic Valuation Coverage keep in mind that this is the most economical plan as far as cost goes. This is because it is FREE. However, because it is free it has major limitations. This free coverage is only designed to help cover the cost of repairs not to replace items. For example, if you have a dresser that weighs 100 lbs. and a leg gets broken a movers maximum liablity will be 100 lbs. x $0.60 which would result in a check to you in the amount of $60.00. The repair may cost you $125.00 but $60.00 is all you get, the balance of the cost you must absord. I know it does not sound like much but keep in mind that you did not pay for any coverage.

If you decided to go with the Full Valuation Protection than your same dresser will get repaired by the moving company. If it is not repairable than it will be replaced. There is a catch to this. Per North Carolina Rules and Regulations a mover must only replace an item with another item of the same like, kind and or quality. In other words, If you purchased a 50" Sony Plasma HD TV for $3000.00 the company is not responsible for $3000.00. Instead if the mover can price out a 50" Magnavox with all the same gidgets and gadgets as the Sony for $900.00 that will be all they are responsible for.

5) Sit back, relax and enjoy the show.

I know this sounds funny but it is true. Most people make the moving experience stressfull by trying to do the work themselves. In otherwords, they are running around trying to tell the movers what to do and how to do it. This also is because the customer does not feel comfortable with the movers. Try not to put yourself in this position. If you have chosen a good company you should be able to do a walk through when the men arrive and than relax and let them do their job. Good moving companies will not need your help until they arrive at the delivery address. Once you get there all you should have to do is show the men where you want specific items and let them do the rest. I constantly work with my men to teach them new tricks to get things done, I also work with them on how to make the customer feel relaxed and relieved so that they can get straight to work. Ultimately, our goal is to turn a stressful situation into a relaxing and enjoyable experience. Even when it has been a long day we still try to make it as fun as possible.

On this blog you will find many tools for you to use. For example, if you need to set up your utilities simply click on "Connect Your Utilities" and that will direct you to the appropriate pages for each company. Need to change your address with the post office click on "Change Your Address" and you will go straight to the United States Postal Service for help. Want to check and see if a mover is licensed to conduct moves in North Carolina click on the "List Of Carriers with a Certificate of Exemption."

All My Sons is the only AMSA Certified Mover in the triangle and Triad and we look forward to moving you.

At the beginning of every week I will be posting some client testimonials from the week before. Should any of you want to contact some of these people please feel free to contact us here in the office. We will gladly provide you the information to reach theses people for references.


* "James and his crew were dependable. They arrived at both homes when they said they would. Began packing immediately. They did a great job. Every aspect of the move was pleasurable. The crew was pleasant & hard working. I really enjoyed spending the day with them. Thank You!" James and Sharon - Littleton, N.C.

* "The Best part of our move was the efficiency of the crew. They were flexible and easy to work with. Ken and Jay were great would recommend them highly to everyone." Larry - Jacksonville, FL

* "The best thing about my move was the crews attitude and their moving ability. I need these guys back on the third of March. I would recommend Kenny and his crew to anyone." C.D. Smith - Rocky Mount, N.C.

* "The crew was great! Give Juan and his crew a raise!" Rubye - Raleigh, N.C.

* "The crew did a wonderful job! They were professional, on time and prepared to do the move. I liked the speed of the move and the motivation of the crew the best. You guys did a wonderful job from the time I called to the last piece of furniture moved in." Donna - Morrisville, N.C.

* "Very professional, did not damage anything. You all are wonderful! :-)" Donna - Raleigh, N.C.


We appreciate everyone that has participated in filling out our surveys. Customers comments are a useful tool for us to strive for perfection. Thank You to everyone that has chosen to use All My Sons, "Your Neighborhood Movers".

Saturday, February 23, 2008

Ask many people who have used a moving company in the past, and you're sure to hear a story of disaster here and there. True, moving is a risky business, and sometimes a broken plate or damaged headboard is inevitable. Movers are human, after all! But along with that potential for human error is the possibility to excel far past your expectations. The partners of All My Sons Moving and Storage just spent four days in Dallas, Texas discussing how their moving company could do just that: excel far past our customer's expectations.With All My Sons, it's not about simply packing, moving, and storing boxes and furniture. Apart, these things are just items. But together, they make up memories, a home, proof of success --they make up the tangible element that we describe as "living" and "home." When we move you, we're moving memories. Our meeting gave us a chance to discuss improvements and adjustments we can make in customer service. Our website, allmysons.com, is in the midst of a large upgrade to increase the amount of helpful information for you, no matter where you live in the USA or beyond. We are working hard to make allmysons.com a useful tool that will help you before, during, and after your move as we continue to add tips, resources, and valuable solutions to all of your moving and storage problems.Our family values and honest business principles brought All My Sons to where it is today, a strong, successful company that strives to make friends out of customers. We don't plan on changing our neighborly ways of helping others, despite the increasing number of impersonal, big business companies that see you as just another number.It's not about helping you move, and then riding off into the sunset. At All My Sons, it is our sincere wish that whenever our help is needed for any moving or storage problem, our name will be the first thought on your mind. Countless customers who have used All My Sons time and again rave about the consistency of our service, the superior performance of our professional movers, and the sincere hospitality we show toward each customer; toward each friend. They return after years, sometimes decades, to find that our commitment and way of business hasn't changed