Thursday, February 26, 2009
All My Sons moving company, based in the Triangle and Triad of North Carolina, gets the highest rating that it's possible to give!
In the past 30 years I have moved eight times (I used to be taller), and I used to own a company that built and assembled sets for the TV industry --many of which took eight 40' vans all by themselves -- so I know a lot about packing, moving, unpacking.... and attitude.
First, everyone from Jim, their estimator, to each and every guy on the moving team was as professional and courteous -- and funny -- as could be. Working with each and every one of them was a pleasure.
They packed everything as carefully as if it were their own. Truly. (While I'm sorry it took so much paper and bubblewrap to secure each item, please be assured that every box, piece of paper and sheet of bubble is being repurposed to others who are moving and to small businesses that bubblewrap what they sell/send).
I had been, uh, rather anal about pre-marking my boxes (I did about 2/3 of the packing myself) and the crew fully understood and respected my markings. For example, one blue stripe of tape on the box meant the item was to be brought into the house, not the garage, because I knew I'd need it quickly. Two blue stripes meant the items inside were VERY fragile. And so on. They handled it all to my complete satisfaction.
If, as they were bringing items into the new place, I realized there just wouldn't be room for it where I'd marked it, and asked them instead to place it somewhere else, they were cheerful. A lot of other movers would've grumbled at best, especially since some of those items were mighty heavy.
They observed a pecking order -- the final authority came from the lead man, and they respected that, so nobody went off on his own and ran the risk of doing something wrong. And their lead man knew that I was his final authority, and he respected that fact.
Last but certainly not least, they were on time, they were on budget, and -- I haven't finished unpacking yet, so I can't say 100% but -- it appears that every item arrived unscathed, without breaks or damage of any kind. (I did NOT have a good experience with the last mover I used in this area.)
I should also mention that, at least to my face, they never made fun of my one semester of high school Spanish. I think that demonstrates self-control, tact, and a great opportunity to have a few good-natured laughs later on! I have no doubt that, at some point, I asked someone to pour gravy over a tractor...
All My Sons ROCKS!
S. Kennedy Greensboro, NC
